Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
136 reviews
- Rated 4 out of 5by Firefox user 14070296, 4 days ago
- Rated 4 out of 5by Richard, 10 days ago
- Rated 4 out of 5by charlie9462, 15 days agoI only wish that I didn't lose so much bandwidth when using ShurfShark. I love the security but it slows everything down by a considerable amount. I could go into Gbps or Mbps loss but I won't bother with that.
Developer response
posted 15 days agoHey! It's normal to experience some speed reduction with a VPN due to encryption. To improve your speed, try connecting to a server closer to your location. If these steps don't help, our support team is ready to assist at support@surfshark.com. - Rated 4 out of 5by Firefox user 18266845, 20 days ago
- Rated 4 out of 5by John, a month agoThis thing is great!
I'd give it a 5 if it came with a "SurfShark For Dummies" Manual.
I've worked my way through the installation part of this app but, I'm having to grab tidbits of nice to know stuff from other people's reviews. That's just like learning by trial and error.Developer response
posted a month agoHey! Glad you're enjoying Surfshark! While we don't have a manual, our help center and support team are always ready to assist you with any questions. Feel free to reach out to them at support@surfshark.com for more detailed guidance. - Rated 4 out of 5by Firefox user 14953364, a month ago
- Rated 4 out of 5by Benjamin Ricci, a month ago
- Rated 4 out of 5by winklebull13, 3 months ago
- Rated 4 out of 5by Firefox user 13633945, 3 months ago
- Rated 4 out of 5by Firefox user 13877192, 4 months ago
- Rated 4 out of 5by Libertas, 4 months ago
- Rated 4 out of 5by Firefox user 12933473, 6 months ago
- Rated 4 out of 5by Firefox user 12243379, 6 months ago
- Rated 4 out of 5by Firefox user 15211620, 6 months ago
- Rated 4 out of 5by Firefox user 17991204, 6 months ago
Developer response
posted 7 months agoHey, thanks for the feedback! It's great to hear you've been enjoying Surfshark. If there's anything we can help you with or if you have any suggestions that could improve your experience, feel free to reach out to us at support@surfshark.com.- Rated 4 out of 5by KelthorUBUNTU, 7 months ago
- Rated 4 out of 5by Firefox user 16595924, 8 months ago
- Rated 4 out of 5by Firefox user 15318830, 8 months ago
- Rated 4 out of 5by Minister Earl R Johnson, 9 months ago
- Rated 4 out of 5by AnthonyB, 9 months ago
- Rated 4 out of 5by Firefox user 16747413, 10 months ago
- Rated 4 out of 5by Dwight, 10 months ago
Developer response
posted 10 months agoПривет, спасибо за обзор! Если мы можем что-то улучшить или вам нужна помощь, свяжитесь с нами по адресу support@surfshark.com или через чаты на нашем сайте.- Rated 4 out of 5by Firefox user 13428877, a year agoReally like how easy it is to use although the current upgrade (since I used my laptop) broke something because I can still do things like verify my account and use other features but when I click on connect I keep getting a " initial_request_failed" error which doesn't go away even after turning off the clean web option (which was off before anyways) and reinstalling the add-on however the app on my laptop works just fine.
Developer response
posted a year agoHi there, thanks for the feedback. We're sorry to hear that you've had an issue with the extension after the update and would love to help - perhaps you can reach out to our support team at support@surfshark.com or via the live chats on our site?