Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
607 reviews
Developer response
posted a day agoЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.IDeveloper response
posted 10 days ago您好，很高兴我们的服务符合您的期望！如果您遇到任何问题，请随时联系我们的支持团队：support@nordvpn.com，我们将竭诚为您服务。-E.G.- Rated 1 out of 5by Firefox user 18936022, 13 days agoWe’re having trouble logging you in. Please try again.
garbageDeveloper response
posted 13 days agoHello. We sincerely apologize for the inconvenience. Please try reinstalling the browser extension first. If the issue persists, don’t hesitate to reach out to our support team at support@nordvpn.com, they will be glad to assist you with the login process. -E.G. - Rated 1 out of 5by Firefox user 16354230, 13 days agoSome features may require payment :))) Actually just after installing the extension you are presenting me a Data Plan - so practically I have to pay ... but what features NOT require payment in your opinion ? Because there is NONE ...
Developer response
posted 13 days agoHello! Our service is indeed paid, however, we offer a 30-day money return guarantee to all the plans purchased via our website nordvpn.com/pricing/. You are more than welcome to test out our services, and, if anything, do not hesitate to contact us at support.nordvpn.com. -G.M. - Rated 1 out of 5by Firefox user 18924684, 18 days agoВПН только за деньги, не ставьте себе этот мусор.
Developer response
posted 18 days agoЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. - K.S Developer response
posted a month agoПривіт. Просимо вибачення за можливі незручності. Якщо у вас виникли проблеми з процесом входу, не соромтеся зв’язатися з нашою командою підтримки за адресою support@nordvpn.com, вони будуть раді вам допомогти. -E.G.Developer response
posted a month agoЗдравствуйте. Нам жаль слышать, что у вас возникли проблемы! Пожалуйста, свяжитесь с нами по адресу support.nordvpn.com или support@nordvpn.com, и мы сделаем все возможное, чтобы помочь. -N.F.- Rated 1 out of 5by alexcarvet, a month agoнет ни демо версии, ни бесплатного тарифа, чтобы оценить работоспособность дополнения
Developer response
posted a month agoПривет. Хотя у нас нет бесплатной пробной версии, мы предлагаем 30-дневную гарантию возврата денег, так что вы можете попробовать сервис без риска в течение 30 дней. Надеемся, вы дадите ему шанс! -N.F. - Rated 1 out of 5by Firefox user 18857155, 2 months ago
Developer response
posted 2 months agoHello! Please accept our apologies for any inconvenience. To get a better understanding of your situation, please do not hesitate to contact our team at support.nordvpn.com! We would be more than happy to help you out! - K.S- Rated 1 out of 5by Maleficient, 3 months agoSo funny !
You have to be logged in to be anonymous ; you have to create an account !
A paradox in itself !
================================
Trop drôle !
Il faut être identifié pour être anonyme ; il faut creer un compte !
Un paradoxe à lui tout seul !Developer response
posted 3 months agoHello. We are sorry for any displeasure caused. As NordVPN operates on a subscription basis, an account is needed to activate it. Nonetheless, you can always use a new email address if you do not wish to associate it with your real one. -N.F. - Rated 1 out of 5by hags389, 3 months agoThe Firefox plugin slowed my internet speed down by over 90%. And I could not eclipse triple digit (mbps) download speed on a gig plan.
I did everything that was suggested. Disabling HTTPS only mode, turning off DNS, and turning down my level of protection in terms of tracking protection. Same thing. Threat protection seems more like a gimmick than an actual feature for the extension.
I cannot even connect to a Speedtest because of a 'socket' connection despite being able to identify a server.
I am not sure what's going on, but I am not certain I'm going to stick around to find out if they fixed it.Developer response
posted 3 months agoHello. We are sorry to hear about the issue you are experiencing. Could you please share the ticket ID you received? We would like to review your case and ensure that all necessary troubleshooting steps have been suggested to improve your connection speed. Thank you. -E.G. - Rated 1 out of 5by Drk, 3 months agoThe FireFox plugin doesn't allow you to use it if you do not allow their data collection. I tried to log in multiple times (rebooted computer, disabled and enabled plugin, reinstalled plugin). But every time the plugin refused to log me in and just showed the login button. It did always ask me to allow data collection and if not allowed, it simply does not let you use it. The VERY first time that I tried and allow data collection, surprise surprise... it just works. NOT cool NordVPN. I'll let my next months pass and not renew my subscription. Time to make the move to Mullvad after that.
Developer response
posted 3 months agoHello. We are sorry to hear of these issues, that does not sound right. Could you reach out to our customer support at support.nordvpn.com? We would like to take a better look at this. -N.F. Developer response
posted 3 months agoHello, we are sorry for any misunderstanding. While our application is not free, we do offer a 30-day money-back guarantee, allowing you to try the service risk-free. Please know that paid subscriptions enable us to maintain the high-quality, premium service we strive to provide. -E.G.- Rated 1 out of 5by Igor, 3 months agoРазработчики - петухи конченые!!! А дополнение требует регистрации!!!!
Developer response
posted 3 months agoЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.I - Rated 1 out of 5by Firefox user 14888697, 3 months agoNot at alluser friendly and instructions are bogus.
Developer response
posted 3 months agoHello! We do have guides available on how to use our service on different systems here: https://nordvpn.com/blog/how-to-use-a-vpn/ . However we'd be more than glad to assist you with any questions or issues if you were to contact us via Social Media DMs @NordVPN or support team via live chat at support.nordvpn.com. Thank you! -Neo - Rated 1 out of 5by Firefox user 18760780, 3 months ago
- Rated 1 out of 5by cwlats, 3 months agoFull scam. Easy sign up, horrifically difficult and time consuming to get rid of. Jumped through all of the hoops, spent a lot of time. Never received a confirmation and our card was charged, yet again, on the next cycle. Had to close the card to get rid of NordVPN.
Worse, NordVPN gets you away from Google spyware but then mishandles your data internally.Developer response
posted 3 months agoHello. Could you please update your review with the Ticket ID you received from our customer support team? We’ll gladly take a deeper look into the issue. -D.I - Rated 1 out of 5by Firefox user 17543031, 3 months ago
- Rated 1 out of 5by molitar, 4 months agoDoes not support containers so making NORD useless as a VPN! Unable to do Container as I can't just VPN a single container. Do not recommend this or their service anymore.
Developer response
posted 4 months agoHello. Could you please provide more details on what you are referring to? Please know that our support team is available 24/7 and can assist you via support@nordvpn.com! -E.G. - Rated 1 out of 5by Josh, 4 months ago
Developer response
posted 4 months agoHello. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I- Rated 1 out of 5by 6814tav, 4 months ago
- Rated 1 out of 5by Lise, 4 months agoПриложение требует регистрацию, проходишь по ссылке для регистрации, там окно "Вы заблокированы". И так несколько раз. Приложение устанавливаю впервые, так что причин отхватить бан нет. Что ж, удаляю и ставлю единицу за потрясающий сервис.
P.S. Попыталась вернуться к этому приложению, не открывается ни та страница, что должна открываться при нажатии кнопки Log in, ни nord-help.net.Developer response
posted 4 months agoЗдравствуйте! Попробуйте зарегистрироваться по ссылке nord-help.net, если та, которую вы используете, заблокирована. Если у вас продолжают возникать проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы внимательно рассмотрим проблему! -Neo - Rated 1 out of 5by Firefox user 18727525, 4 months ago