Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,549 reviews
Developer response
posted 6 years agoHello. We'd advise you on using our application to access our services while in countries with heavy internet censorship rules. Anyways, it would be best if you'd contact our customers' support team if experiencing any issue regarding our service's accessibility or functionality. Our team is available 24/7 at support.nord-help.com.- Rated 1 out of 5by Firefox user 13563766, 6 years ago1) I have successfully logged in to the expansion.
2) I select a server or click "quick connect".
3) "Connected to *Сountryname* !
4) A window appears "Proxy moz-proxy://**9.nordvpn.com:89 asks for username and password. The site reports: "NordVPN"
5) My username and password do not fit
6) "Connection failed."
What was I paying for?
P.S.: My internet connection without VPN is perfect.Developer response
posted 6 years agoHello. Do update your browser and reinstall our extension afterward to see whether the issue that you're currently experiencing persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nord-help.com. - Rated 3 out of 5by Firefox user 15279332, 6 years agoAdd-on works well once you are connected, but if for some reason you want to disconnect. (As I often do for development purposes where I have to connect to something in the local network or on the localhost, which for some reason it also redirects). You'll find yourself logged out of the add-on and you will have to log in again to be able to disconnect from the vpn server. If they fix that issue this add-on would be significantly better. In addition to that they could add features that are in the desktop application on Mac, that aren't in this add-on. (like the ability to select a server).
Developer response
posted 6 years agoHello. We do appreciate your feedback and will forward it to our developers team to address it accordingly. Thank you! - Rated 1 out of 5by Firefox user 14107605, 6 years ago
- Rated 5 out of 5by Firefox user 15273823, 6 years ago
- Rated 5 out of 5by Firefox user 15272141, 6 years ago
- Rated 4 out of 5by Firefox user 15256555, 6 years ago
- Rated 5 out of 5by Firefox user 15265430, 6 years ago
- Rated 5 out of 5by Firefox user 15264559, 6 years ago
- Rated 5 out of 5by Firefox user 15258678, 6 years ago
- Rated 5 out of 5by Dmitrii Obelov, 6 years ago
- Rated 3 out of 5by Firefox user 14129601, 6 years ago
- Rated 5 out of 5by Firefox user 15251635, 6 years ago
- Rated 5 out of 5by Firefox user 15226410, 6 years ago
- Rated 1 out of 5by Firefox user 13285927, 6 years agoI have to login every single time. That's so annoying that I don't use it anymore. I also miss a option to select a server.
Developer response
posted 6 years agoHello. Do disconnect from our server before closing your browser to see whether the issue regarding our extension logging you out persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve. You may reach our team out at support.nord-help.com. - Rated 5 out of 5by Firefox user 14265138, 6 years agoI use Nord VPN everywhere, I really like it, lets me feel secure from all those predators...correct me if you disagree
- Rated 5 out of 5by Firefox user 15243071, 6 years ago
- Rated 5 out of 5by Firefox user 15240315, 6 years ago
- Rated 2 out of 5by Firefox user 14505724, 6 years agoNo Server selection options...which means if you connect to a sucking server it's unlucky of you :) Dunno why recently I have to log in every time when I open my firefox... Every time I ask NORDVPN support team all I get is : there's nothing to help. This app is an orphan. All you can do is to pray for someday it will be fixed automatically or get back to the NORD app and make your whole system on VPN which is annoying enough since some apps are not working under vpn status!
- Rated 5 out of 5by Firefox user 15065497, 6 years ago
- Rated 1 out of 5by Firefox user 15236629, 6 years agoThe extension keeps logging out after hours of use. This happens daily. It is very annoying to have to relogin very often. Sometimes the extension is even enabled (and traffic is going through NordVPN), but I need to log in to turn it off! The TunnelBear extension does not have these issues, plus it has a handy keyboard shortcut to turn it on/off.
- Rated 1 out of 5by Firefox user 15088591, 6 years ago
- Rated 5 out of 5by Firefox user 15228187, 6 years ago
- Rated 1 out of 5by Firefox user 15226067, 6 years agoExtension sucks. You don't even get to choose your servers. You are given a server for that country instead which is completely dumb because it limits you for all the servers they have that you can't even choose on the extension, unlike the app itself.
On top of that, you can't even favorite the server, or in this case you can't favorite the country that picks the server for you.
Ugh... I'll just uninstall the extension and stick with the Application instead. Don't understand why developers decided to release an unfinished extension. That's such a half-ass work.Developer response
posted 6 years agoHello. Sorry to hear that you're unsatisfied with how our extension works. Additional functionality regarding servers selection is indeed in our roadmap, however, no ETA on a possible implementation just yet.