Lost master password and locked account. Customer Service was REALLY bad with no feedback! took weeks to find out my account was unlocked because they never told me they had unlocked it and I couldn't get in to check!

Forces you to buy the service if you want automatic backup to cloud, but the official site doesn't list the price until I log in. Please hire a UX guy or something.

I updated Roboform and cannot get the lower tool bar to display. The Roboform icon is not in the Firefox toolbar

Keeps on saying I need a later Firefox, must be at least 51. But I'm am running
the latest. force to use Chrome until its fix.

not working with android go to hell

Unpleasant Experience

Дополнение не работает с последней версией Firefox. Невозможно установить.

Every time I try to install Roboform as a Firefox add-on, a message appears to say that I am using Forefox v 42.0 and that I need to update Firefox. My Firefox settings include automatic updating; Firefox confirms that my current is version 59.0
I can go no further with Roboform and have so far had a very poor experience.
Please advise.

This add-on never worked properly when trying to work with existing bookmarks. Not only were there multiple steps in an overly complicated install (Am I installing a separate tool? Why the separate forms tool? Trying to bundle with a paid business version?), but support never followed up on an open ticket other than to say "It works for us on version 58". Weeks have gone by after submitting the captures as requested of the error when trying to import bookmarks. They never fixed the problem nor offered any help.

It won't come up with fire fox or chrome on my android

Not as usual friendly as I had expected. Dashlane is much more user friendly.

All the former passwords are gone, can't log into nothing, updated to this new Robform and NOTHING IS THERE.
AND EMAIL IS NOT COMCAST ANY MORE, IT IS FASTMAIL.NET

With RoboForm enabled, the "save password" feature in Firefox is automatically disabled. I contacted RoboForm and they admitted that this was done on purpose. I am very disappointed in their choice.

Recently started turning off the firefox's "remember passwords" setting on each FF restart. Annoying to no end and now - useless. Use 1pass.

I am very disappointed that Roboform cannot put a top or bottom menu bar on Firefox Quantum.

It dosen work on new Firefox☹️

All I want to do is use password manager. How do I make that happen?????

I have been using Robform for over 10 years but with the latest upgrades to Firefox it has now been rendered an inconvenient and completely useless application. It is quicker to pull up a list of passwords from a secured file than it is to fumble through the menus to get to an "automated" login. What a terrible ending to what was otherwise a very good product. I disabled my automatic renewal this month and have moved on to Lastpass. Lastpass doesn't have all of the features and convenience that Roboform used to, but it is far more convenient and better than resorting to a secured list.

RIP Roboform, 2017.

Very Disappointed! Impossible to add a recently changed Password! Absolute pain in the backside! The other thing, is that it is exteremely difficult to add or change an address. Your Product would be good IF it did what it is supposed to? Don't think I will renew!

John Price :(