Reviews for Proton Pass
Proton Pass by Proton
1,969 reviews
- Rated 5 out of 5by alienvisa, a year ago
- Rated 5 out of 5by khabeko, a year ago
- Rated 5 out of 5by Firefox user 15742964, a year ago
- Rated 5 out of 5by Firefox user 18430954, a year ago
- Rated 2 out of 5by Quitch, a year agoWhen it works it's lovely, but it simply isn't as reliable as Bitwarden. Sometimes it won't spot a login field, sometimes it will fill in the password but not the username, and sometimes it will fill in the password wrong even though the copy in the vault is accurate and works when manually copy & pasted.
Developer response
posted a year agoHi! We are working constantly working on improving our detection models for all reports received by our community. Please share the webservices you've encountered this behavior on in a support request at: https://proton.me/support/contact, so we can document your feedback for future improvements. - Rated 5 out of 5by Firefox user 18352302, a year ago
- Rated 5 out of 5by Firefox user 18427887, a year ago
- Rated 5 out of 5by Mondufly, a year ago
- Rated 4 out of 5by Firefox user 16722075, a year ago
- Rated 5 out of 5by HamSamMidGe, a year ago
- Rated 5 out of 5by Firefox user 17523660, a year ago
- Rated 5 out of 5by prkr, a year ago
- Rated 5 out of 5by Firefox user 16202365, a year ago
- Rated 5 out of 5by Robert, a year ago
- Rated 5 out of 5by Firefox user 18407325, a year ago
Developer response
posted a year agoThank you for your review and feedback! if you have any suggestions on what we can do to earn a 5-star rating from you, feel free to let us know in an update to your review.- Rated 5 out of 5by Firefox user 16310115, a year agoAbsolutly excellent! I feel secure with all proton tools.
- Rated 5 out of 5by Firefox user 18381074, a year ago
- Rated 4 out of 5by Austin, a year ago
- Rated 5 out of 5by Iskaid, a year ago
- Rated 5 out of 5by Mark, a year ago
- Rated 2 out of 5by osmnys, a year ago"When it works, it really works. When it doesn't work, it really doesn't work."
In my end, this add-on wasn't even remotely nice to use, it does everything what it says, and it does it beautifully. But because of one critical, persistent issue, troubleshooting this add-on was a literal saga filled with confusion and torment.
The issue is that it sometimes kicks me out of my session and just refuses to sign me back in and turns into a loop where I input my email address and password over and over again only to end up with an error every single time. I used different forks of Firefox and it still did the same thing, re-installing the add-on or using different Firefox profiles didn't fixed anything, forcing me to use the Web App or Windows program of Proton Pass. I don't know if it's because of my setup or the extension... Either way, this is not the normal behaviour you would expect from this add-on.Developer response
posted a year agoWe're sorry to hear about the trouble! Could you let us know if you reported this to our support team? If you have, please share your ticket number with us here, so we can track your case and investigate. If you haven't submitted a report, you can do so at: https://proton.me/support/contact.