Reviews for Proton Pass
Proton Pass by Proton
135 reviews
- Rated 4 out of 5by Firefox user 15565198, a year ago
- Rated 4 out of 5by ramonski, a year ago
- Rated 4 out of 5by Firefox user 17343947, a year ago
- Rated 4 out of 5by Aegis, a year agoIt's not perfect, but thanks to recent updates, it has improved significantly! The overall experience has become quite enjoyable.
However, there is room for improvement in the user experience (UX). For instance, when trying to click on the 'create login' link within an alias's details, there's a risk of accidentally clicking on the alias, copying it and overwriting the password stored in the clipboard.
This situation arises because the extension occasionally fails to recognize that I've completed the registration process. As a result, I end up having to manually create a login with a generated alias. Unfortunately, the 'create login' link is very small and it's easy to missclick.Developer response
posted a year agoThank you for sharing your feedback with us - we've passed it on to the team. Feel free to reach out to us at pass@protonme.zendesk.com to let us know on which webservices you've experienced trouble with our autosave feature, so we can note your feedback for future improvements. Thank you for taking the time to review Proton Pass! - Rated 4 out of 5by Drakath, a year agoAt first, this was just a very smooth password manager that was way more responsive than lastpass but it had issues. It was missing sharing, an easier way to manage your passwords, and emergency access.
Now it has 2 of those things. The sharing works very smoothly and it's great. The only thing it needs now is the emergency access. After that, this app will fully replace other password managers.
Even now you can move over and be satisfied with it.Developer response
posted a year agoThank you for taking the time to review our service! We've noted your feedback for future improvements. If you have any additional suggestions for us, you can also contribute to the discussions at our User Voice page: https://protonmail.uservoice.com/forums/953584-proton-pass. - Rated 4 out of 5by Laverne Miller, 2 years ago
- Rated 4 out of 5by Firefox user 14363182, 2 years agoLike the Proton brand focused on customer privacy so have high hopes for this. A great start but some key functions not there...for example, many sites have more than two inputs to log in. Proton Pass only will recognize 2 so a lot of "cutting and pasting". Also some password managers will enable configuration of specific inputs to specific fields (in case the password manager can't figure out which field matches with what data is in the manager).
But the more one uses protonpass, the better it seems to work. Hopefully they will fix the limitations with quick updates.Developer response
posted 2 years agoThank you for sharing your feedback with us! We currently support adding custom fields to your login entries. Supporting autofill for custom fields is on our to-do list as well. If you have any other suggestions on what we can do to improve, feel free to share them with us, or join any existing discussions at our User Voice page: https://protonmail.uservoice.com/forums/953584-proton-pass. - Rated 4 out of 5by Firefox user 12755200, 2 years ago
- Rated 4 out of 5by Firefox user 15659038, 2 years agoReally Nice For a pretty recent addon. Works well with most sites, only a few hiccups here and there.
I would love to have more tabs to switch between logins / credit cards etc...Developer response
posted 2 years agoHi! Could you please share more information on your suggestion, so we can better understand? You can already filter your Proton Pass entries by Logins, Aliases, Cards and Notes. - Rated 4 out of 5by Max, 2 years agoBasic functions are there, I really miss the option to configure hotkeys. Also, some websites login fields are not yet recognized
Developer response
posted 2 years agoThank you for your suggestion, Max - we've passed it on to the team! Could you let us know on which websites you've experienced trouble with autofill? We're working on improving autofill for all services or apps reported by our community. Feel free to flag them in an update to your review, or by contacting us at pass@protonme.zendesk.com. - Rated 4 out of 5by Curuja, 2 years ago
- Rated 4 out of 5by Firefox user 13623010, 2 years agoImprove autofill especially on Firefox desktop, Firefox for Android and on Android app. Many popular websites and apps like Facebook or Binance the auto-save and auto-fill don't work.
Developer response
posted 2 years agoWe're working on improving the autofill functionality for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. Thank you for taking the time to rate and review Proton Pass! - Rated 4 out of 5by PoorPocketsMcNewHold, 2 years agoAs a Firefox extension, it's mostly top-notch, thought, it lack physical 2FA protection and options to save an e-mail login AND username necessary for some websites. Ain't gonna complain more about the service in itself however. Still a very solid choice alongside Bitwarden & KeePassXC.
Developer response
posted 2 years agoHi! Could you please clarify if you are referring to unlocking the app with security keys? If you are a premium user, you can use custom fields to store usernames for such entries: https://proton.me/support/pass-custom-field. - Rated 4 out of 5by KBS, 2 years ago
- Rated 4 out of 5by Fernando Lima, 2 years agoIt's... This is... They're... Indescribably - sorry, haven't letters or signed words. Proton had defections - how need to be ANY development, idea or philosophy concept; open or closed source; free or paid -. But... It's have a sacred source on my graveyard of the essentials privacy resources. Tks guys, so much!
--ps: sorry, my English is not perfect. - Rated 4 out of 5by Firefox user 18057612, 2 years ago
- Rated 4 out of 5by Firefox user 15255829, 2 years ago
- Rated 4 out of 5by spaghetti_finger, 2 years ago
- Rated 4 out of 5by vrugtehagel, 2 years ago
- Rated 4 out of 5by Loïc Noss, 2 years agoGood extension, but Proton Pass is still a bit away from a feature-complete password manager.
Sometimes the autosave is not autosaving. Sometimes inputs prompt are not detected (not always Proton fault, websites don't always follow standards).
Need some UX work: password generation history is now present, but a bit hard to access. I miss a simple manual auto completion when the website domain is not linked to a saved login. Today, you have to press edit, then add the domain, and only then you can use manual auto-complete.
Weird stuff: you can save a pattern for generated passwords... but the suggested password generated when you fill a form is not following this customized pattern.Developer response
posted 2 years agoThank you for sharing your feedback with us! We've passed it along to the team, so it can be taken into future consideration. Autofill support depends on the browser and OS and we're working to take into account as many OS versions and browsers as possible. Please flag any problematic web sites or apps to us by editing your review or by contacting us at pass@protonme.zendesk.com, and we'll note your feedback. - Rated 4 out of 5by Dani, 2 years agoFor a first release it's quiet good, but can't detect login/password field on a bunch of sites and it's 50/50 if it detects that a site has saved passwords - even though I have the same URL/address in the saved login.
Also regularly forgets my settings for my password flavor (random string, how many chars, etc..) which is annoying.Developer response
posted 2 years agoHi Dani! We're working on improving autofill for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. Thank you for taking the time to review our service! - Rated 4 out of 5by Mon, 2 years agoCumple su cometido, pero el 2FA o TOTP no funciona con las NAS de QNAP a partir de QTS 5.1
Es una lástima que no haya programa para escritorio para una mejor gestión y que no permita trabajar fuera de línea. - Rated 4 out of 5by Firefox user 18031497, 2 years agoGreat UI, but still rough around the edges for detecting login pages or 2FA prompts
Developer response
posted 2 years agoHi! We're working on improving our detection models for all web services or apps reported by our community. Please feel free to flag any problematic web services to us by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. Thank you for taking the time to review our service! - Rated 4 out of 5by 73cesna, 2 years agoAprès 2 semaines d'utilisation sur Firefox je suis agréablement surprise. J'ai importé mon fichier de LastPass sans aucuns problèmes. Facile d'utilisation. Mon seul bémol est ceci: on ne peut pas encore configurer les mots de passe (nombre de caractères etc) sur une fenêtre pop-up, idéalement. Proton m'a écrit que cette amélioration est pour bientôt. Je l'utilise également sur mon IPhone SE sans aucun problème.
Developer response
posted 2 years agoHi! Thank you for your feedback. You can already configure the password length for random generated passwords. Here's how to do it:
- Open the extension
- Select + in the top right
- Select 'Password'
- Type: Random password
- Use the slider to select between 4 and 64 characters for the password length - Rated 4 out of 5by swilson, 2 years ago