Reviews for Proton Pass
Proton Pass by Proton
135 reviews
- Rated 4 out of 5by Homey721, 2 months ago
- Rated 4 out of 5by Firefox user 17317007, 3 months agoIt is generally a fantastic extension! However, there are occasionally websites, like account.ubisoft.com and others, that either cannot auto-fill or do not recognize the inputted username and password.
Developer response
posted 2 months agoThank you for your feedback. The mentioned webpage has already been added to our list for future autofill improvement. If you've faced autofill issues with any others, feel free to let us know using the 'Feedback & Help' option so we can add them to our list also, if they haven't been registered already. - Rated 4 out of 5by Peregrine, 3 months agoIt's more trustable than apple keychain so I switched from Apple built-in password manager to Proton Pass.
The only flaw is its user interface.
If the manual or UI could be more intuitive, then we don't have to go searching and searching before using it.Developer response
posted 3 months agoThank you for your review. We've shared your feedback with the team accordingly. If you have any other suggestions on what we could further improve to reach a 5-star rating, feel free to contact us at proton.me/support/contact to let us know. We always appreciate our community's input. - Rated 4 out of 5by dom, 3 months agoIt works well for the most part, aside from one issue and one missing feature:
1. occasionally, the pop-up pin entry pops up but doesnt grab focus, so you end up entering your pin in whatever text field is selected, free for any onlookers to view. potentially a big security problem for some environments, or if your machine is compromised (in which case you're screwed anyway, might as well keylog)
2. no auto-fill hotkey means this is still more cumbersome to use than something like bitwarden, despite the additional features proton provides. ive grown accustomed to it, but i definitely miss that.
all in all, what's most important is that it works and is largely secure, and the proton team have done a great job with this password manager considering its youth and all the other projects they juggle.Developer response
posted 3 months agoThank you for your review. We are aware of the issue with the PIN code and our development team is already working on a resolution, although we don't have a specific timeframe that we can share at the moment. We apologize for any inconvenience caused by this in the meantime.
On another note, we've documented your request regarding autofill shortcuts so that the team can prioritize this accordingly in the future. - Rated 4 out of 5by Firefox user 18813425, 3 months ago
- Rated 4 out of 5by Lundy, 3 months ago
- Rated 4 out of 5by quent7n, 3 months agoWhere is changelog for 1.26 and 1.27 ?
Thanks for your work !Developer response
posted 3 months agoThank you for your review. Feel free to reach out to us using the 'Feedback & Help' → 'Send us a message' option, and we'll be happy to send you the changelogs for the versions you're interested in. - Rated 4 out of 5by WhiteWolf, 3 months ago
- Rated 4 out of 5by Paragoumba, 3 months ago
- Rated 4 out of 5by LJ, 3 months ago9/10 Would recommend. However, some sites have issues with the out complete.
Developer response
posted 3 months agoWe're working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic websites to us through the 'Feedback & Help' option so we can note your feedback for future improvements. - Rated 4 out of 5by Dexmonicus, 3 months agoI'd like aliases to connect to logins, rather than having aliases alone, then having to write the alias as a string for part of the login. Otherwise, works pretty well.
Developer response
posted 3 months agoThank you for your review. We have forwarded your request to the team for future consideration. You can follow our blog (proton.me/blog) and our direct channels for any news and updates Proton Pass-related. - Rated 4 out of 5by 70m, 3 months ago
- Rated 4 out of 5by Joeli, 3 months agole diera 5 extrellas, si en todas las paginas que inicio sesion se rellenaran , en algunas no hay autocompletado de contraseñas y guardados de contraseñas, a veces debo hacerlo manual
Developer response
posted 3 months agoThank you for your review. We're working on improving the autofill and autosave for all web services reported by our community. Please feel free to flag any problematic websites to us through the 'Feedback & Help' option so we can note your feedback for future improvements. - Rated 4 out of 5by Firefox user 18771414, 4 months ago
- Rated 4 out of 5by TheMany, 4 months agoOverall a great service - they need to make the field recognition a bit better and also add better alias management - but generally great
Developer response
posted 3 months agoThank you for your review. We've made sure to share your feedback with the team accordingly. That said, if you're having issues with autofill in terms of field recognition on specific websites, please feel free to contact us using the 'Feedback & Help' option with more details so we can note your feedback for future improvement. - Rated 4 out of 5by Firefox user 18765413, 4 months ago
- Rated 4 out of 5by Firefox user 17491618, 4 months ago
- Rated 4 out of 5by Tinegob, 4 months ago
- Rated 4 out of 5by cshjsc, 4 months agoOnly thing I'm missing is shortcuts for selecting the dialog when i select the username/password fields, I cant select the dialog without using the mouse. I find this really annoying.
Also allowing to export to keypass would be nice if I ever lose access to proton, then I could make regular backupsDeveloper response
posted 3 months agoThank you for your review. We've made sure to share your feedback with the team for future consideration. On another note, we have a guide on how to export from Proton Pass at proton.me/support/pass-export. If you happen to experience any issues, feel free to contact us through the 'Feedback & Help' option so we can assist you further. - Rated 4 out of 5by ScaryGuy, 4 months agoGreat experience and intuitive UX. Unfortunately the hide-my-email alliases autogenerates often doesn't work because Proton Pass doesn't detect that this is a sign-up form instead of sign-in. Easy fix would be to propose new allias if no login info is available for this website.
Developer response
posted 3 months agoThank you for your review. Are you experiencing this behavior on specific websites? If that's the case, contact us using the 'Feedback & Help' option with more details about the websites in question so we can investigate further and note your feedback for future improvements. Developer response
posted 4 months agoThank you for your feedback. If you happen to have any specific suggestions on what we could further improve to reach a 5-star rating, feel free to contact us at proton.me/support/contact to let us know. We always appreciate our community's input.- Rated 4 out of 5by Firefox user 18737444, 4 months ago
- Rated 4 out of 5by François, 4 months agoGood add-on backed by a great company. Yet, IMHO some core functionalities lack comparing to other modern password manager, like: fingerprint unlocking (I'm using Mac), credit-card auto-fill, ability to search for a login that is not automatically found in the login screen, ... But I'm sure this will come soon
Developer response
posted 4 months agoThank you for your review. We have forwarded your feedback to the team for future consideration. Meanwhile, make sure to follow our blog (https://proton.me/blog) and our direct channels for any news and updates Proton Pass-related. - Rated 4 out of 5by Hopeavirta, 4 months ago
- Rated 4 out of 5by Ryan Young, 4 months agoMy only issue with proton pass is no ability to use it at all if you are offline. Which has been an issue for me a lot as I do a lot of work offline for work and in my homelab.
Developer response
posted 4 months agoThank you for your review. You should be able to access your Proton Pass entries without an active internet connection, but it's not possible to edit/create existing and new entries. Nevertheless, we've shared your feedback with the team for future consideration.