This used to work great. Now it hangs up or takes me to existing virtual numbers, not allowing generation for a new number. So far this happens only on Firefox (Mozilla). However, it works on Chrome, at least, so far. I try to use Firefox as it is supposed to protect privacy, while Chrome is supposedly a spy machine, but I have been told by Capital One IT people (more than one) that Eno is more compatible with Chrome; although, they were careful not to promote it over Firefox; they were simply stating as a fact.