VPN is always slower than your native connection because the signal travels more. So please use the nearest countries for the best results. Also, Premium servers are much faster because they have fewer users. There is no trial on the website, but we have a 7-day money-back guarantee - we will refund if you don't like Premium.

Hello, please clear the cookies and cache for the site in question. Here's how you can do this: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#w_clear-cookies-for-any-website. If it doesn't help, please reach us at support@browsec.com or here: https://browsec.com/en/contact_us. We'll do our best to make Browsec work for you!

Hello, Browsec is a VPN add-on which helps people keep their privacy. It never steals accounts. If you still think otherwise, please contact us at support@browsec.com, and we will be happy to discuss this issue.

We offer the following virtual countries for free: Netherlands, Singapore, United Kingdom, United States. More countries are available for Premium users. You can get Premium and test it risk-free: we have a 7-day money-back guarantee, so we'll refund if you're not satisfied.

Hello, We're sorry that you were upset with the speed. We do not deliberately lower the speed. On free servers, this is due to high user load. Most likely, you were caught at the moment of peak load. For best results, we recommend referring to country availability indicators in the list. Please also keep in mind premium servers provide much higher speed due to lower user load and priority service. You can try Premium risk-free - we have a 7-day money-back guarantee.
Здравствуйте. Нам жаль, что вы остались недовольны скоростью. Мы не занижаем скорость умышленно, на бесплатных серверах это обусловлено большим количеством пользователей. Скорее всего, вы попали на момент пиковой нагрузки. Для оптимальных результатов мы рекомендуем ориентироваться на индикаторы доступности стран в списке. Также нужно учитывать, что на премиум-серверах скорость гораздо выше за счёт меньшей нагрузки и приоритетного обслуживания. Премиум можно купить и попробовать без риска - если в течение 7 дней вам не понравится, мы сделаем возврат.

Hello, we're sorry to hear that. Please contact us at support@browsec.com or here - https://browsec.com/en/contact_us - and tell us more about the issue you've run into. We'll do our best to help!