Reviews for Bitwarden Password Manager
Bitwarden Password Manager by Bitwarden Inc.
8,873 reviews
- Rated 2 out of 5by Firefox user 16999870, 4 months agoThe new extension seems to follow a trend set by Microsoft. If a task can be accomplished with one mouse click, two mouse clicks must be better. In the older extension, I could copy a password with a single click. Now, I have to select the info button, then pick password from a dropdown. This is not an improvement, in my opinion.
In the older version, selecting the entry would autofill. Now, I have to find the small button to autofill. Clicking on the entry opens the listing.
Some of this can be attributed to having to learn the new interface. Some of it can be attributed to prettifying it at the expense of usefulness.
I'll be looking at downgrading to an older version.Developer response
posted 3 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by rmccomiskie, 4 months agoThe latest release is absolutely confusing. Why was it necessary to change the UI such that I have to make more clicks to accomplish the same function. And displaying all logins on the main screen is impossible to use with hundreds of logins in my vault. I am not happy with this 'upgrade'.
Developer response
posted 3 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 1 out of 5by Firefox user 18749195, 4 months agoThe fill button is a disgrace and an incredibly bad idea.
Developer response
posted 3 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 1 out of 5by FHLudlow, 4 months agoThey just released a TERRIBLE update with some utterly senseless and ill-advised changes. Evidently going to ignore the massive backlash from users and not fix any of it. AVOID.
- Rated 5 out of 5by Firefox user 18685945, 4 months ago
- Rated 2 out of 5by Noknok, 4 months ago
- Rated 1 out of 5by cyberx, 4 months ago
- Rated 5 out of 5by Firefox user 18748968, 4 months ago
- Rated 5 out of 5by Itamarvh, 4 months ago
- Rated 1 out of 5by Grant, 4 months ago
- Rated 5 out of 5by Bookhood, 4 months ago
- Rated 1 out of 5by Ray, 4 months agoNew UI removes easy access to TOTP, will be canceling before my next renewal.
Developer response
posted 3 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 4 out of 5by Fargus57, 4 months agoA good app/extension/service, but the new interface is awful and nowhere near as useful as the old interface.
- Rated 1 out of 5by mediaklan, 4 months agoCette dernière version est un désastre au niveau ergonomie. Des coins arrondis là où il n'y en a pas besoin, des fonctions simples plus difficiles à trouver qu'avant et un aspect global enfantin et disproportionné. Décevant.
- Rated 1 out of 5by Firefox user 13110774, 4 months agoThe new UI is bad, but that's up to one's taste and needs, so we can skip it.
But UX? Absolutely horrible!
Why would you decide it's cool to have all of the passwords show always? It slows down the extension (if the user needs to enter the extension).
I won't repeat the rest of the user feedback others have already written.
You've seen on Chrome that users absolutely hate the new look and functionality.
You saw on Reddit people were completely loosing their minds how bad all of this is.
And you're like: "Let's destroy our rating on Firefox as well".
I understand this went through a beta phase - and clearly you had the wrong people provide you with feedback - or you didn't invest time in getting the right people test this.
I'm working in IT, and I can tell you none of this has been handled properly - whoever was in charge of this change has completely failed at their job.
Rolling out these changes gradually? Yes
Seeing all of the feedback and stopping the rollout until you figure out how to deal with a huge backlash? Nope, let's ignore it, roll it out to everyone and then say we're going to give you options.
Terrible strategy - this is exactly how you loose clients. - Rated 1 out of 5by Frank, 4 months agoWhat on Earth happened? This new UI was definitely an unwelcome Christmas gift. It was already getting bad when they introduced this weird navy/puke-blue color, but the newest update just threw it off a cliff. Now I need to click like 4 different buttons to copy my username/password. I used to only need to click 2. There was absolutely nothing wrong with the old UI. Fire the UX guy who came up with this crap and go back to the original dark-themed version and get rid of this puke-blue color while we're at it. Don't become LastPass, please. I'm begging you!
- Rated 5 out of 5by Maksym, 4 months ago
- Rated 1 out of 5by Firefox user 16654115, 4 months agoVery bad UI changes, sorry for the guy who made it but it's better to face the truth and learn from errors. Switched back to v2024.11.2 and disabled auto update. Bad in design and bad in functionality, note these always come together because .. ergonomic you know? no you don't. these changes have clearly been made by someone who does not use Bitwarden as much as we do. can see it in a bit of a second.
- Rated 1 out of 5by Joe Morris, 4 months agoI used to love the Bitwarden extension, but after they switched to this new UI, I can no longer say that. Instead of clicking on the name of the login to fill the page, now I have to look for and click on a tiny little button. NO. This is NOT better, bring it back the way it was, or give us a setting to choose how we want it.
This one little detail greatly changes how we interact with the app.
Edit: And copying the username/password is now a 2 click step instead of 1 click!!
Come on Bitwarden, why are you going backwards??Developer response
posted 3 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 3 out of 5by AlHanley, 4 months agoFantastic features and functionality but the new UI is awful. I'll change my rating to 5 stars once they fix it or revert it.
- Rated 4 out of 5by FFReviewAccount, 4 months agoWould definitely be 5/5 stars but this last update made the app worse. It looks worse, it performs worse, the layout is worse. Bitwarden had a good app going. I don't think anyone was asking for a makeover. We just want a fast, lightweight password manager. We had that but now we don't.
- Rated 1 out of 5by Firefox user 18747820, 4 months ago