Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,702 reviews
- Rated 5 out of 5by Firefox user 14019598, 4 years ago
- Rated 4 out of 5by Richard Huggins, 4 years ago
- Rated 2 out of 5by Javier GG, 4 years agoIssues when unlocking: whenever I open Firefox I click on the icon, introduce the password, it shows that everything is correct, but it does not unlock (black lock sign still there), so I need to repeat the process until it decides to unlock. I am using version 2.0.5, although this is a recurring issue since some months already.
Once it is unlocked, it works like a charm.Developer response
posted 4 years agoHey Javier,
Sounds like there might be an issue with your 1Password desktop app that is causing the extension to hang when unlocking.
We’d love to help you with that. Can you please email us all the details to support+x@1password.com ?
Looking forward to hearing from you,
The 1Password team. - Rated 1 out of 5by Firefox user 15574770, 4 years agorarely will do what is helpful. often will appear when unneeded and blocks important page elements. i need the safety and security but this program is not good. it's just not worth the money.
Developer response
posted 4 years agoHey there,
1Password will show up and suggest autofilling not only in password fields, but also in email fields, address fields, credit cards and more.
You can use a variety of items in 1Password to autofill everything you need online.
In case you find 1Password’s suggestions too intrusive, you can tone it down by right-clicking the extension’s icon on the top right corner of Firefox and turn off the “Show autofill menu on field focus”. That will prevent it from showing up automatically, giving you full control over when and where it will show up!
If you have any further questions or issues, we’ll be more than happy to help. Feel free to email us at support+x@1password.com - Rated 5 out of 5by Firefox user 17029382, 4 years ago
- Rated 5 out of 5by Firefox user 14434542, 4 years ago
- Rated 5 out of 5by oceaan, 4 years ago
- Rated 1 out of 5by Jeng, 4 years agoDoesn't work on firefox. Works decently well on chrome, but is ABSOLUTELY WORTHLESS on firefix.
Developer response
posted 4 years agoHey Jeng,
Sounds like there’s an issue with 1Password in your Firefox that we’d like to investigate and help you resolve.
Please email us all the details to support+x@1password.com and we’ll be happy to help!
Looking forward to hearing from you. - Rated 5 out of 5by Firefox user 17022433, 4 years agoHard to beat 1Password, period.
The add-on would not unlock, it would do nothing, and normally previous versions 1Password add-ons work right away, after signing into the account. So I did try to remove, and install again. I did try to quit Firefox, and launch again with same results. At the end, after submitting to tech support, I re-started the pc, and 1Password toolbar started working flawlessly as ever. Tech support sent me a message with instruction, and follow up. This shows commitment, and response time was quick. I didn't need to follow their suggestions, since my problem was solved.
So, if you bump into same issue, remember to restart your desktop, we used to do that all the time before.
And you can always reach tech support for clarifications.Developer response
posted 4 years agoHey there,
Thank you for the great review!
We’re glad to hear things are working as they should after a simple restart to your computer.
Our tech support is always happy to help and will not rest until everything works flawlessly, so do feel free to email us whenever you may need :)
Enjoy your 1Password and stay safe,
The 1Password team. - Rated 1 out of 5by Joao, 4 years ago
- Rated 5 out of 5by Luc De Vliegher, 4 years ago
- Rated 1 out of 5by Firefox user 17018887, 4 years agoExtension will not connect to 1Password app. Opening the settings and connecting to an account leads to a page where you can add a new device but the link just starts 1Password without any connection. Signing into web based account directly doesn't connect to extension.
Fortunately the classic extension is available and this functions. Latest changes to 1Password all appear to be negative.Developer response
posted 4 years agoHey there,
It sounds like the 1Password desktop app is having a hard time connecting to your extension. We’d like to help you get things up and running properly so you can enjoy the new 1Password in the browser and all of its features!
Please do email us to support+x@1password.com so we can troubleshoot this with you and help you get things working :)
Looking forward to hearing from you!
The 1Password team. - Rated 5 out of 5by Gabriel, 4 years ago
- Rated 5 out of 5by Firefox user, 4 years ago
- Rated 1 out of 5by beesinspace, 4 years agoAs others have said, this new version of the app is unresponsive on Firefox (91.0.2), and not an improvement for Chrome, either. The classic extension works great though: https://support.1password.com/cs/1password-classic-extension/
Developer response
posted 4 years agoHey beesinspace,
The new extension should definitely work well in Firefox, and we’ll be happy to get things running smoothly for you! Please do feel free to contact us via email so we can help you: support+x@1password.com
Looking forward to hearing from you. - Rated 4 out of 5by Firefox user 16931407, 4 years ago
- Rated 1 out of 5by tomas238, 4 years agoClicking does nothing. Can't access my vault. (Desktop Firefox 91.0.2 (64-bit) Macbook)
Developer response
posted 4 years agoHey tomas238,
Sounds like an issue we can help you troubleshoot in order to get things running smoothly!
Please do email us all the details to support+x@1password.com and we’ll be happy to help. - Rated 1 out of 5by Firefox user 17009816, 4 years agoDoes not work with desktop app. Turning on integration does not connect. None of the troubleshooting steps work. Classic version is still available, thank goodness. https://support.1password.com/cs/1password-classic-extension/
Developer response
posted 4 years agoHey there,
We’d be happy to help you get the new extension working with your desktop app!
Please feel free to email us all the details to support+x@1password.com so we can investigate why things are not working as expected and how to fix it.
Looking forward to hearing from you! Developer response
posted 4 years agoHey WhiskyMcQueer,
Thank you for the great review! Much appreciated :)
Do enjoy your 1Password and stay safe,
The 1Password team.- Rated 5 out of 5by Shrey Dabhi, 4 years ago
- Rated 5 out of 5by Steven, 4 years ago
- Rated 5 out of 5by Nabeel Molham, 4 years ago
- Rated 5 out of 5by Firefox user 17003775, 4 years ago
- Rated 1 out of 5by Francis, 4 years agoThe new version no longer work for me. Tap the extension button do nothing. It seems "Integrate with 1Password app" is broken. I have latest Big Sur and 1Password 7.
Developer response
posted 4 years agoHey Francis,
We’d love to help you troubleshoot this and get things working properly!
Please email us all the details to support+x@1password.com and we’ll help you get this sorted.
The 1Password team. - Rated 3 out of 5by ToG, 4 years agoI used to love 1 password, however I'm not convinced by the recent move to an entirely browser based solution. Following an update ot the Mac app yesterday, this add-on just stopped prompting for TouchID, and kept asking for my password (which I fail t trust when it asks for it in the browser!). Turns out I had to restart (browser of laptop, o'm not sure, as I rebooted). It would have been nive to see some kind of notification advising this was required, as without it I just thought that the upgrade had broken the add-on.
All seems to be working again now after the reboot, but I find recent 1password developmnent direction disappointing, what with the news that the native Mac app is being dropped in v8.Developer response
posted 4 years agoHey ToG,
Sorry to hear you encountered a little trouble after updating.
1Password in your browser requires a secure connection to the desktop app, and it sounds like that connection was broken when the app updated.
That is something we’re definitely working on improving, and is already showing great results in 1Password 8 on all platforms!
Thank you kindly for the feedback and input here, much appreciated. We’re working extremely hard to make sure 1Password 8 is the best 1Password ever, regardless of it being native or not. :)
The 1Password team.